In complete contrast to today’s throwaway culture, quality counts for everything. We take great pride in the design and manufacture of our products to ensure their longevity and, ultimately, your satisfaction. We are that confident in the quality and fit of our products, we have extended our returns policy to 100 days*, to give you peace of mind before ordering.
Simply put, if you’re not 100% happy with your purchase, you can return it within 100 days for an exchange, or 14 days for a refund.
If you are unsure about sizing, don’t hesitate to contact our client care team prior to making your purchase. With the right BODA in the right size, both you and the environment will be happy. Together we can keep the number of returns to a minimum and reduce our impact and carbon footprint on the environment, saving us both time and energy.
Can’t be bothered with the whole ‘returns’ process if you get the wrong size or just don’t like it? Yeah, we feel you, it can be annoying. We are consciously working on reducing our carbon footprint and together, by selecting the right size + style the first time round, we will be reducing the number of shipments we send out and returns we receive.
Before ordering two sizes, please consider whether you need to order both. If you're unsure on sizing or have any queries at all, we are here to help you - please get in touch: Hello@bodaskins.com.
To be clear, our new returns policy means that you now have;
100 DAYS TO RETURN FOR AN EXCHANGE
14 DAYS TO RETURN FOR A FULL REFUND
*Please note - returns and exchanges must be unworn, in their original condition with all tags attached. If your item does not meet these conditions, this will be sent back to you and no exchange or refund will be issued.
Please follow our Returns Manager to request your return for an exchange or refund. You will be liable for your return label.
Delivery for your first exchange will be complimentary. Any exchanges after this will require an additional payment for each delivery. You can view the delivery fees here.
Exchanges and refunds will be processed within 3 - 5 working days of receiving your order depending on stock levels. For further assistance email firstname.lastname@example.org.
Items tagged with outlet can only be returned with store credit.
SUPER COOL SH*T
Bespoke jackets are not eligible for refund or exchange.
Due to hygiene reasons, all face coverings are non returnable.
Please note that custom-made jackets are only liable for an exchange.